Welcome to Hugo Voyages. By using our website and placing an order with us, you agree to the following terms and conditions. Please read them carefully before making a purchase.
Use of Website
You agree to use our website for lawful purposes only. You must not engage in any activity that may disrupt the website, harm other users, or misuse our services.
Products and Descriptions
We strive to provide accurate product descriptions and images. However, slight variations in color, size, or design may occur due to manufacturing or display differences.
Orders and Payments
All purchases at Hugo Voyages are completed using Cash on Delivery only. By placing an order, you agree to pay the total amount due upon delivery. Orders are subject to acceptance and availability.
Shipping and Delivery
We ship worldwide using trusted courier services. Delivery times may vary depending on your location. Once an order is placed, you will receive confirmation and delivery updates.
Returns and Refunds
We accept returns only for defective, damaged, or incorrect items. Refunds are processed as store credit or replacement since we do not process online payments. Please review our Return and Refund Policy for details.
Limitation of Liability
Hugo Voyages is not responsible for delays, damages, or losses caused by courier services, customs procedures, or unforeseen circumstances beyond our control.
Changes to Terms
We may update these Terms and Conditions from time to time. Continued use of our website after changes are posted means you accept the updated terms.
Contact Us
If you have any questions regarding these Terms and Conditions, please contact us at [email protected].